Delivery Policy

Case116.com Shipping Policy

At Case116.com , we are excited to offer free worldwide shipping ! No matter where you are, we promise to ship your orders quickly and securely, at no extra cost.

1. Order Processing Time

Orders are processed within 1-3 business days after payment confirmation. This time may vary slightly depending on product availability or holidays.

2. Delivery Methods

We offer free shipping on all orders, regardless of destination, with the following options:

  • Standard Delivery : Delivery within 3 to 7 business days , depending on your location.

  • Express Delivery : Expedited delivery within 1 to 3 business days to select destinations, subject to availability.

3. Delivery Areas

We ship worldwide , at no extra cost. No matter where you are in the world, you'll always get free shipping. This includes, but is not limited to:

  • Metropolitan France

  • Europe (member countries of the European Union and beyond)

  • North America

  • South America

  • Asia

  • Africa

  • Oceania

4. Delivery Tracking

As soon as your order is shipped, you will receive a shipping confirmation email with a tracking number . This will allow you to track the progress of your package in real time, wherever you are.

5. Delivery Charges

Shipping is free worldwide, regardless of the amount of your order or your country of residence. You will not pay anything more than the price of your products when you make your purchase.

6. Delivery and Delays

While we do our best to meet deadlines, delays may occur due to unforeseen circumstances, such as weather, strikes, or logistical issues. If your package does not arrive within a reasonable timeframe, usually 7 business days after shipment, contact us at case116224@gmail.com . We will track your package and do our best to resolve the situation.

7. Damaged or Lost Packages

If your package arrives damaged or you find it lost, please notify us within 7 business days of receiving your order. We will review your request and, if necessary, issue a replacement or refund, in accordance with our refund policy.

8. Incorrect Delivery Addresses

Please ensure that the delivery address you provide is correct and complete. If there is an error in the delivery address, we cannot guarantee that your package will reach you. If your package is returned to us due to an incorrect address, additional fees may apply for reshipping.

9. Returns and Partial Delivery

If you have any problems with your order or receive an incorrect or damaged product, please see our returns policy for more information on how to proceed. If you receive a partial order, we promise to ship the missing products as quickly as possible.

10. Contact us

If you have any questions regarding our delivery policy or need assistance tracking your order, please feel free to contact us at case116224@gmail.com . Our team is here to help you and resolve any concerns you may have.

Note : Delivery times may vary depending on destinations and local conditions, but delivery remains free for all orders, wherever you are in the world!